1) Verify correctness and completeness of assessments and supporting documents submitted by applicants;
2) Verify applicant’s eligibility criteria according to the policies for various grants/schemes;
3) Verify that details on assessments and applications are captured accurately in the system against the submitted documents;
4) Liaise with assessors and applicants on any queries pertaining to the assessments/ applications submitted via phone call or email;
5) Record and reply enquires from applicants and notify applicants with incomplete and ineligible application outcome.
1) Degree in any discipline, or diploma holder with at least 5 years of relevant work experience
2) Experience in public sector grants and claims processing would be an advantage.
3) Good interpersonal and communications skills.
4) Customer Service
5) Good problem solving and critical thinking skills.
6) Meticulous and details oriented.
