Air Freight & Customer Service Executive
Job Summary:
- Basic Salary Range: $2000 – 3800 + AWS + VB
- Time: Mon – Fri 9am – 6pm and alternate Saturday 9am – 1pm
- Location: Changi Cargo
Job Responsibilities:
- Assist customers in daily bookings of cargo sales on our various airline products
- Booking of capacity with airlines and confirmation of capacity with customers.
- Be familiar with the requirements of our various airline products and advise our customers accordingly.
- Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both customers and handle customers' enquiries on a timely basis
- Work closely with Billing Team to provide accurate data for invoicing.
- Other duties as assigned.
Requirements:
- At least 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
- At least “O” & “N” Levels.
- Familiar with CCN system.
- Proficient in MS Office and Excel.
- Good communication skill and customer service oriented.
- Flexible / Adaptive to changes and Meticulous to details
- Able to work independently with minimum supervision.
- Candidate may be required to work on shift and weekends.
How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret that only shortlisted candidates will be notified.
Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)
