Position Overview
The Food and Beverage Captain is responsible to recommend guest our restaurants food and drink offering and delivery excellent guest service standards. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience which will see them returning again and again.
The Role
- Order taking and menu description
- Up-selling products based on your extensive product knowledge
- Building and maintaining relationships with guests
- Maintaining guest satisfaction levels by being proactive in service operations
Talent Profile
- Possess WSQ Food Safety Certificate
