Company Name: Laguna National Golf Resort Club
Job Position: Senior Customer Service Assistant - Driving Range
JOB RESPONSIBILITIES
- Provide a high level of customer service and assist in members' and guests’ inquiries
- Collect ball fees, Toptracer Range fees, and ball card top-up fees
- Assist with bay reservations for members and the public (phone, email, in-person)
- Supervises and directs junior level CSA in the golf shop as well as field attendants
- Assist to manage the receiving and processing of new inventory in the shop
- Assist to stage and prepare club activities and leagues being organized at the driving range
- Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.
JOB REQUIREMENT
- Post-secondary education is an asset but not required
- Strong customer service skills in person and over the phone
- Proficient in basic computer software (MS Office and similar)
- Reliable, punctual, and eager to be part of a service-oriented team
*Only shortlisted candidates will be notified.
