Job Duties
1. Fully responsible to lead the sales team and business development for the sales operations to achieve and increase the target.
2. Monitor purchase team and oversee the food grains, groceries and goods purchases. Negotiate with suppliers when necessary.
3. Plan and improve the existing business strategies to increase sales.
4. Monitors competitors by gathering current marketplace information on pricing, products, new products
5. Needs to handle documentations.
6. Responding to and dealing with customer communication by email and telephone and handle customers complaints.
7. Train and streamline new sales staffs on sales techniques and operational duties.
8. Monitor stock and stock movements. Monitoring and Keeping stock control systems up to date and making sure inventories are accurate to avoid stock overflow or shortage.
9. Ensure procurement and warehouse space are proportional. planning future capacity requirements;
10. In case of emergencies, that is in absence of porters needs to load, unload goods. (Able to handle 25 kg, 50 kg, 60 kg bags). Sometimes needs to carry goods for elderly persons (using trolley) to their vehicles.
11. Report to director and coordinate with accounts department.
12. Working hours morning 8 am to 10 pm with 5 hours break in middle. Saturday, Sunday and Public holidays needs to work. Weekly one day off.
13. Getting customers exact requirement and fulfil their expectation. Continuously upgrade quality of customer service. Always have a smiling face with good intension at heart to help customers to improve business.
Requirements
1. Minimum must have ‘A’ Level with adequate computer knowledge. Diploma and degree holders preferred.
2. Minimum 5 years’ experience in provision shop management, particularly in grains, Indian groceries and vegetables.
3. Able to handle sales and purchase documentation works
4. Must have a clear knowledge and experience with Grains and grocery items. Candidates with agricultural family background preferable. When you see grains and groceries roughly you tell when it cultivated and how long it’s shelf life to ensure customers are always getting fresh goods
5. Effective communications skills with commanding power.
6. Capable to lead the Sales and Purchases teams.
7. Capable to train and streamline new recruitments.
8. Capable to identify and bring new potential market area and new clients.
9. In case of emergencies, that is in absence of porters needs to load, unload goods from containers. Sound health to load and unload 25 kg, 50 kg, 60 kg bags of goods from containers.
10. Able to work long hours in festive seasons. Must work from morning 8 am to 10 pm with 5 hours break in middle with weekly one day off. Saturday, Sunday and Public holidays must work.
