Responsibilities:
- Build and maintain good rapport with customers through understanding their requirements and needs.
- Answering the telephone/ emails and manage customer's inquiries
- Work with operations team to fulfil client request, instructions and rectify issues
- Planning and Coordination with internal departments and customers
- In charge of the counter to ensure Drivers/ Hauliers are attended to
- Documentation and data entry
- Additional functions mandated by Management.
Requirements:
- Minimum ‘O’ Levels
- Advantage with Logistics experience
- Good interpersonal and communication skills
- Independent, meticulous and good team player
- Company Transport provided
