[Job ID: 652861]
Responsibilities:
- Provide comprehensive support to Account Manager
- Generate Sales Quotation using Microsoft Excel and Business Central
- Back-up for Sales Account Manager in customer communication and task when they are out of office /upon request
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Process sales order and coordinate on service delivery
- Work closely with Sales, Presales and Procurement to prepare quotation to customer
- Source quotation from respective vendors
- In-depth knowledge and use of Company tools, processes and partner facing applications such as Cisco CCW and others
- Proactively build and maintain a strong working relationship with ISR team
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- Use the systems and data to produce reports when necessary.
- May be required to identify and recommend improvements to sales administration processes
- Perform any other ad-hoc duties assigned
Requirements:
[MUST]
- Minimum 3+ years in sales and or sales support/operations experience in the Information Technology industry
- Proficiency in Japanese Language for effective communication with Japanese Speaking Clients
- Excellent vendor/customer relationship development skills
- Proficiency in Microsoft office applications, SalesForce and Microsoft Business Central
- Must be the subject matter expert concerning daily processes and procedures
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Kento Joko
EA Personnel Reg. no.: R2199712
EA License no.: 07C5771
