Job Responsibilities:
- Oversee day-to-day operations of the bakery outlet, including opening and closing procedures.
- Staffs management and customer service.
- Lead and motivate a team of staffs to achieve sales targets and deliver top-notch service.
- Train, mentor and supervise new staffs providing guidance and support to ensure high performance and productivity.
- Maintain cleanliness and organization in the outlet, including display areas, workstations and storage areas.
- Ensure compliance with food safety and hygiene standards as well as Company's SOPs.
- Handle customers' inquiries, feedback and complaints in a professional and timely manner.
- Montior inventory levels and assist with ordering supplies to maintain optimal stock levels.
Job Requirements:
- Proven experience in a Mangerial/ Supervisory role, preferably in a Food service or Retail industry.
- Knowledge of bakery operations and food safety standards is a plus.
- Strong leadership skills with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work effectively in a fast-paced, dynamic environment.
- Flexibility to work on weekends, public holidays and rotating shifts.
Interested applicants may Whatsapp to 84064306
