Roles and Responsibilities:
Assess referrals:
- Review and analyse applications for admission, following established criteria. If any issues require further consideration, flag them for discussion with the Senior Social Worker.
Care Planning:
- Develop individualized care plans in consultation with residents, families, and the nursing team, with a focus on addressing social and emotional well-being.
Case Management:
- Handle non-complex cases of residents with manageable family dynamics or social issues.
- Gather and organize information relevant to case conferences and prepare supporting documents for potential transfers to step-down care facilities.
Financial Assistance:
- Verify completeness of documents for means tests and financial assistance reviews, identify residents who may benefit from Medifund or other financial aid programs, and prepare the necessary forms.
Advance Care Planning (ACP) Facilitation:
- Facilitate discussions and documentation of Advance Care Planning (ACP) for residents when appropriate, ensuring their preferences and wishes are respected.
Community Resources:
- Assist residents and families in understanding and accessing essential community services and resources that can enhance their well-being.
Education, Training and Experience
- Diploma holder in Social Work.
- Minimum 1 year of relevant experience in social service/ welfare work is preferred.
- Ability to converse in local languages to be able to communicate with residents and next-of-kin.
- Good interpersonal communication skills
- Good team player with a positive attitude, caring and compassionate individual for the elderly.
Must-have
- Case and Care Planning (Level 2)
- Casework Evaluation (Level 2)
- Casework Intervention (Level 2)
- Social Service Programme Evaluation (Level 2)
- Social Service Programme Implementation (Level 2)
- Stakeholder Management (Level 2)
Good-to-have
- Collaborative Practices Across Disciplines and Sectors (Level 2)
- Diversity Awareness and Management (Level 2)
- Emergency Response and Crisis Management (Level 2)
- Ethics, Values and Legislation (Level 2)
Critical Core Skills
- Communication (Intermediate)
- Customer Orientation (Intermediate)
- Collaboration (Intermediate)
- Adaptability (Basic)
- Decision Making (Basic)
