We are looking to employ a dedicated and experienced Spa Therapist to perform massages, beauty treatments, and wellness therapies, depending on guests' needs and preferences. The Spa Therapist's responsibilities include greeting and welcoming spa guests, being able to recommend additional spa services and up-sell spa products.
To be successful as a Spa Therapist, you should keep abreast of the latest industry techniques with respect to massages and therapies to provide exceptional customer service. Ultimately, an outstanding Spa Therapist should be able to demonstrate respectfulness, patience, and tact to help guests feel more comfortable and at ease.
Spa Therapist Responsibilities:
Performing different types of massages, beauty treatments, and wellness therapies.
Communicating with guests during massages to adjust massage techniques as required.
Resolving guest complaints and reporting any accidents to the supervisor.
Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
Ensuring that the rooms are adequately stocked with spa supplies and reporting shortages to the supervisor.
Enquiring about guests' medical conditions and allergies before providing spa services.
Spa Therapist Requirements:
Relevant Massage Certificate or Diploma is a plus.
Proven experience working as a Spa Therapist.
Sound knowledge of anatomy, physiology, and different massage techniques.
The ability to stand for extended periods.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills.
Patience and respect.
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