Job Responsibilities
- Handles control and remediation work within Claims Department to ensure compliance with internal claims SOP, regulatory requirements, and policies.
- Update claims SOP to reflect latest changes to claims guidelines.
- Conduct daily/monthly claims quality assurance checks to ensure that claims are processed based on the KPI and claims SOP and put in place corrective and preventive measures.
- Conduct daily/monthly reconciliation of claims paid with Finance.
- Review claims processes and participate in process improvement projects, including establish claims best practices.
- Support the department’s other activities as and when required, including but not limited to administrative work and claims processing.
Job Qualifications
- Degree or Diploma holder, with relevant life and/or health claims experience; or insurance experience.
- Mid-level claims assessors who are looking for greater challenges and greater exposures in compliance and risk mitigation work within claims department.
- With background in insurance companies with a keen interest in risk and compliance work with special focus on claims.
- Excellent analytical, written and communication skills.
- Customer-centric and meticulous with the ability to work under pressure.
- Excellent interpersonal skills to effectively communicate with all stakeholders.
We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423
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