Job Description
- Develop and improve policies, processes and systems to achieve efficient collection of levy and effective enforcement
- Leverage on data and trends to monitor, review and fine-tune enforcement strategies as well as drive process improvement
- Perform in-depth analysis and reconciliation to identify high risk employers as well as ensure timely and accurate collection of payments
- Conduct compliance checks on egregious and recalcitrant employers
- Conduct investigations for offences
- Follow up cases with punitive / admin measures on employers
- Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team’s progress and achievements
- Manage the delivery and performance of service providers/ appointed auditors assigned to process collections and conduct compliance audits to maintain high service standards
- Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team’s progress and achievements
Requirements
- Tertiary qualification
- At least 3 years of relevant work experience in enforcement / audit / accounting / mass communication;
- Able to leverage on technology, tools or ground intelligence to analyse and interpret data and propose next course of actions
- Able to build strong relationships and collaborations with relevant divisions and stakeholders
- Adaptable and able to thrive in disruptions or new challenges
- Possess strong policy acumen as well as good writing, communication, project management and presentation skills
- Good analytical skills with advanced hands-on knowledge of Microsoft Excel (such as formula functions, pivot tables)
- Keen interest to keep abreast of new trends and developments to identify opportunities to improve existing policies, processes or strategies
- Driven, meticulous and able to multi-task and work independently
- Knowledge related to financial and accounting principles and risk management and controls would be advantageous
Khaty Zainal
Registration No. R22111204
