Airfreight Customer Service Executive
- Basic: $2000 – 3800
- Work Location: Changi Airfreight Centre
- Working hours: Mon – Fri 9am – 6pm | alt Sat 9am – 1pm
You will be part of the Co-Loading team in charge of providing seamless and customer-focused solutions through our various airline products.
Job Responsibilities:
- Assist customers in daily bookings of cargo sales on our various airline products
- Booking of capacity with airlines and confirmation of capacity with customers.
- Be familiar with the requirements of our various airline products and advise our customers accordingly.
- Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both customers and handle customers' enquiries on a timely basis
- Work closely with Billing Team to provide accurate data for invoicing.
- Other duties as assigned.
Requirements:
- Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
- Familiar with Cargo Community Network (CCN) system.
- Proficient in MS Office and Excel.
- Candidate may be required to work on shift and weekends.
☎️ Whatsapp +6588278652 (Hym)
Goh Hym Yien Reg No: R24121939
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
