Job Description:
To provide BAU (Business As Usual) support for Investment Workflow (IWF) which include
- Attending to Business & Technical Users on a Day-to-Day Queries / Requests.
- Attending to Application Change Requests.
- Participating in Regular Planned BAU Activities (e.g. Audit, Disaster Recovery Exercise, etc.) Strong attention to detail demonstrated by ability to follow and develop specific, outlined, and detailed procedures (must have).
- Work with multiple vendors to resolve daily BAU issues.
- Work with Stakeholders to identify Business requirements and their processes.
- Perform triages to keep updated on the daily issues and as well to prioritize the issues.
