Telenor Group is a leading telecommunications company across the Nordics and Asia with 209 million customers and annual sales of around NOK 80.5 billion (2023) We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.
We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 11000 people strong.
Telenor Procurement Company (TPC), established in 2017 and headquartered in Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.
For more information, please visit our website (https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/)
About the Role
As a Procurement Applications & Process Senior Specialist, you will be part of Digital Procurement team and you will report to the Head of Digital Procurement. The objective of this engagement is to drive excellence in the global Source-to-Pay (S2P) process and systems across whole Telenor Group as a subject matter expert. You will be working closely with the Telenor business units and driving standardization, automation and implementation of S2P related activities through digital transformation program with Coupa being the primary platform of focus for efficient operations. The role requires you to consider avenues for continuous improvement and technology enabled solutions viz. AI, Automated buying, predictive data analytics and such. This is a permanent role and will be based out of Singapore.
Main Responsibilities:
• Mapping the needs for TPC related to supporting procurement technologies, systems and next gen procurement tools to develop, maintain and execute on
• Accountable for Coupa related technical requirements and alignment with relevant internal procurement, Telenor business units, non-controlled Telenor entities and external stakeholders from a TPC perspective
• Provide expertise to ensure processes are in place to identify requirements and manage data as related to suppliers, classifications, taxonomy schema, business attributes and setup within procurement systems
• Provide guidance on complex queries and devise a path to resolution with appropriate team members
• Establish repeatable processes and procedures to deploy and support procurement system enhancements
• Prioritize enhancements to existing systems and processes and communicate initiatives to all stakeholders
• Promote S2P best practice sharing and analysis to ensure high level of compliance and data quality support when implementing the Telenor S2P Blueprint and Coupa S2P system across business units
• Drive standardization, automation and improvement of the S2P process through digital transformation globally by following up and setting the track on global transactional KPIs.
• Become the recognized global expert for deployed procurement solutions, supplier data management, spend -and savings planning and reporting
• Secure stakeholder management across implementation partner, business units and within the team
• Review and track communications for stakeholders regarding system enhancements, upgrades and queries
• Identify training needs and develop training methodology to be shared with team members. Oversee development of training material that can be shared amongst team members and customized as needed
• Develop training schedule and material and assist to train users on existing systems to improve efficiency in day-to-day operations
• Participate in the continued planning and development of technology-based solutions to enhance cost-savings, spend compliance, data management and integrations
Key attributes:
• High level of integrity and ethics
• Challenger: Challenge status quo and continuously work with improvements in way of working and methodology to support Telenor transformational journey.
• Business & customer focus: understand internal stakeholder needs and requirements.
• Influencing and communication: Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external and with the ability to bring others onboard.
• Problem solving: simplify and break down complex problems, apply structure and draw conclusions.
• Team building: Team player, coach and empower colleagues on both central level and within the Business Units.
Education and Experiences Requirements
• University degree in Procurement, Finance or Logistics & Business Management.
• Understanding of procurement technology landscape and system integrations
• Comprehensive understanding of Source-To-Pay process, relevant best practices in transformation agenda and key activities within Finance with relation to S2P.
• More than 5 years of professional experience, whereof 3-4 years in Procurement Operations & Applications (preferably Coupa)
• Project and Process management experience
• Lean, Six Sigma certified
