Our client, one of Asia-Pacific’s leading organizations is looking for:
Customer Service Officer
- Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service, solicit customers’ feedback and identify problem trends for improvement actions.
- Good listening and communication skills with confidence in speaking to corporate clients
- Comfortable working in rotational shifts; Meticulous, resourceful, multi-tasking
- Recent graduates will also be considered
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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Customer Service Officer”
Only shortlisted candidates will be notified.
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EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454