Serve as our guests’ first point of contact and manage all aspects of accommodation needs.
✨Job Details:
- Salary up to $3000
- Shift hours
✨Job Responsibilties:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our lodging facility available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.
✨Job Requirements:
- At least 1-2 years working experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds, Opera and other PMS
- Bilingual in English and Mandarin preferred to liaise with Mandarin speaking clients
Interested candidates can kindly click to APPLY or send your latest resume to [email protected]
HOONG XIN HUI R24121451
Just Recruit Singapore Pte Ltd - EA12C6295
