We are seeking a dedicated Clinic Executive / Receptionist who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.
Job Scope includes and is not limited to:
Receptionist Duties:
Answer telephone calls, and schedule patient appointments
Answer queries about the clinic.
Administrative Duties:
Obtain, key and maintain patient data records
Provide clear guidance on basic clinical procedures
Assist in patient health insurance claims process
Assist in online billing system and claiming for panel insurances
Manage internal and external communications
Arrange hospital admission, laboratory, and imaging services when required
Assist in the mediation process between patients and healthcare providers
Manage the clinic's inventory count and assist to order stock and supplies when low.
Oversee the purchasing, maintenance, and repair of clinic equipment when required.
Clinical Duties:
Dispensing of medications
Financial counselling
Chaperone/Accompany the Doctor during consultation when required
Ensure the safety and cleanliness of the premises and consultation rooms
Sterilize medical equipment and sanitize designated areas.
Job Requirements;
Minimum O'Levels or equivalent
Relevant experience in clinic / healthcare setting preferred.
Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
Excellent written and verbal communication skills.
Excellent organizational skills to ensure that quality services are provided.
Knowledge of procuring supplies and equipment.
Proficient in billing and negotiating with suppliers and vendors.
Computer literate/savvy
Able to work on weekends
