Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.
Roles & Responsibilities:
- Responsible for day-to-day operational activities in TRUST systems, to ensure optimum system performance and determine the system strategy for business continuity.
- Responsible for daily system health checks and proactive incident reporting.
- Support new operation initiatives and to drive development of system integration, acceptance, performance management practice and performance testing.
- Work with different stakeholders to perform technical support for any TRUST incident or request.
- Support infrastructure services either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.
- Support integration services between external systems either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.
- Responsible for ensuring backup solution for TRUST data and system are operational state
- Support for any application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA.
- Responsible for tracking and maintaining TRUST asset inventory to ensure all asset are accounted for.
- Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.
Requirements:
- Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
- Added advantage with AWS Certification - At least 1 years of working experience in Cloud-based services, IT operations and vendor management.
- Proactive and dedicated individual with multi-tasking capabilities
- Working knowledge of and experienced in Public Agency IT/System environment is preferred.
- In-depth hands-on experience on:
- Familiar with cloud-based services such as Government Commercial Cloud (GCC), AWS and/or Azure.
- Familiarity with security and access control measures to control privileged access to test and production environment.
- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS
- Knowledge of disaster recovery, system backup and restore.
- Troubleshooting connectivity and data transfer issues.
- Certification in AWS SysOps is a plus.
Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, partnership status, sexual orientation, or gender identity.
We see the diversity of our team as a strategic advantage, and we work actively to maintain it.
By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/
