Key Responsibilities:
- Customer Service:Greet and seat guests.
Address inquiries and complaints.
Provide menu recommendations.
- Supervision and Training:Oversee waitstaff performance.
Train new and existing staff.
- Order Taking and Serving:Take and relay orders.
Ensure timely and correct delivery of food and drinks.
- Table Management:Manage reservations and seating.
Oversee table setup and turnover.
- Coordination with Kitchen and Bar:Communicate with kitchen and bar for smooth service.
Resolve order issues.
- Quality Control:Ensure food and beverage quality.
Monitor presentation and taste.
- Inventory and Supplies:Monitor and request dining room supplies.
- Safety and Sanitation:Ensure health and safety compliance.
Maintain cleanliness and hygiene.
- Administrative Duties:Handle billing and transactions.
Maintain reservation records.
- Event Coordination:Assist in organizing events and private parties.
