Job Highlights
- Career Development and Opportunities
- Duty Meals, Birthday Leave & Flexible benefits
- Complimentary Room Nights & Discounted Room Rates
We are looking for Duty Manager to join our team
As a Duty Manager, we rely on you to:
- Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
- Ensure smooth operation on a daily basis
- Review feedbacks, guest comments, and other information pertaining to front office
- Track guest satisfaction levels and handle guests' complains
- Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
- Overall in-charge of the hotel during the midnight shift in the absence of the senior management
- Identify training needs and develop training programs
- Ac-hoc duties as assigned
We are looking for someone who:
- Takes pride in being a hotelier
- Good communication skills
- Loves interacting with guests from all backgrounds
- Preferably has at least 2 years of relevant experience
- Enjoys coming up with best fit solutions
- Is a friendly, helpful and trustworthy leader
- Must be detail-focused and guest-oriented
If you are the right person, what are you waiting for? Click the APPLY button now!
