Job Objectives
- Ensure continued airworthiness of Airbus Helicopters fleet in the Asia Pacific region and to keep the fleet flying with high level of safety and reliability.
- Collect network technical issues and assist to prepare detailed impact analysis for product improvement.
- Prepare In-Service Incident Report (ISIR) and coordinate incident/accident investigation process.
- Organize regular visits to the customers, as applicable.
Primary responsibilities
- Support AOG (Aircraft On Ground) hotline and answer technical queries from customers and customer centers in the Asia Pacific region.
- Appraise product structure defects/damages to facilitate generation of RDAS (Repair Design Approval Sheet)
- Participate in technical event analysis at Group level (with L3 experts).
- Collect in-service fleet data on critical technical issues for product improvement processes at Group level.
- Prepare ISIR and coordinate the incident/accident investigations process with the Group.
- Support regular visits to the customers.
- Support technical briefings for customer centers and network partners.
- Support customer program management review meetings.
- Conduct technical orientation training for new colleagues
Requirements
- Recognized Aerospace or Engineering Bachelor's Degree, or related
- Previous working experience as a CAAS (Civil Aviation Authority of Singapore) (or equivalent) Licensed Aircraft Maintenance Engineer
- At least five years working experience in helicopter maintenance
- Operational Knowledge of EASA (European Union Aviation Safety Agency) and CAAS regulations for Part 145 and Part 66
- Effective written and oral communication skills in English; Ability to speak in Mandarin would be advantageous to be able to liaise effectively with customers based in China
- Computer literate with a good knowledge of Microsoft Office applications
