Responsibilities:
- Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
- Supporting pre-sales activities: Understanding industry challenges, building and/or extending industry solution assets and demonstrating these to prospective customers.
- Leads and facilitates project discovery to define clients’ business requirement, producing a report of findings with recommended steps and a roadmap for solutions
- Leads technical requirements gathering and/or design workshops for complex projects with recommended steps and a roadmap for solutions
- Works with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
- Leads and facilitate data integration, migration and deployment strategies and recommend a sustainable solution
- Groom and refine product backlog, in liaison with stakeholders on the project and Salesforce SMEs
- Own the design of Salesforce and other affiliated solutions for Sales, Service, and platform solutions,
- Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes
- Provide guidance on user story refinement, and ensure success and acceptance criteria are defined for each story,
- Documentation on recommended solution, describe and illustrate designs with appropriate justifications
- Ensure documentation of the steps for testing to ensure quality testing
- Performing code reviews of the development team to ensure best practice and agreed standards are followed
- Supervise the configuration, quality assurance, testing, fixes and deployment of Salesforce
- Guiding the development team in using the latest Salesforce technology which may include Lightning, Apex, Platform Shield, Files Connect, Lightning Connect, Heroku, Platform Events and Salesforce DX.
- Collaborative project and workstream planning
- Manages and mentors junior team members
Requirements:
- At least 5-10 years’ experience in leading the delivery of medium and large scale Salesforce implementation
- Deep technical knowledge in two or more Salesforce clouds (e.g., Sales, Service, Community/Experience, Marketing, Analytics, Commerce, Integration, IoT)
- Pre-sales experience in understanding business challenges, building/extending and presenting industry-specific solutions, and responding to RFTs and proposals. Comfortable presenting technology solutions, particularly as part of proposals and key project milestones.
- Excellent communications skills to liaise with all levels of stakeholders regarding practice and vendor capabilities - as well as managing stakeholder expectations
- Demonstrated understanding of underlying client business problems and the ability to develop Salesforce technology-enabled solutions that addresses their needs.
- Experience in leading the end-to-end design of Salesforce platform solutions with an understanding of how Salesforce fits into the overall architectural landscape.
- Proven experience in successfully delivering Salesforce solutions using an agile methodology - and in managing development team, onshore and offshore
- Proven experience in governing solutions as per agreed design and coding standards and guidelines
- Ability to problem solve, coupled with a tenacious nature spurred on further by something not working as it should.
- Proven experience of Apex, Triggers, Classes and Lightning Web Components, API Web Services and Salesforce declarative programming techniques.
- DevOps (Salesforce DX) experience preferred, including use of DevOps tools such as git.
- Salesforce Certification(s) in Platform Developer II; Sales; Service; or Community Cloud. Good to have: System Architect, Application Architect. Ideally you will be on the architect certification path.
- Be able to proactively work in a fast-paced environment, as a team.
- Experience working in an IT services/consulting firm is highly preferred
Let's talk about what's in it for you!
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.
As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:
Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.
Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.
Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.
Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.
Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.
