Responsibilities:
• Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
• Perform asset management and maintain accurate asset records
• Perform day-to-day IT infrastructure health and security monitoring and checks
• Troubleshoot infrastructure and network related issues
• Perform change management control, and ensure changes are trackable and properly documented
• Respond to service requests and incidents to provide timely and effective resolutions
• Work with service providers to ensure SLAs are met
• Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
• Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned
Requirements:
• Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
• For Senior Role, at least 3 years relevant working experience preferred
• For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided
• Strong understanding of server and networking fundamentals
◦ Knowledge of up-to-date server hardware, configuration and management
◦ Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
◦ Knowledge of L3 firewalls and network security
• Working knowledge in
◦ Linux Server OS Administration and Linux Networking
◦ Virtualization technology
◦ Log management
◦ Internet Services such as Web and Database servers
◦ Basic security best practices and implementation
• Strong analytical and problem-solving skills
• Able to troubleshoot IT problems using logs, and tracing through steps
• Meticulous
• Good time management skills
• Good verbal and written communication skills
• Able to work independently and contribute as a team
• Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes
• CompTIA/LPIC certifications is a plus
• Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
• DevOps/SRE experience is a plus
• Experience with Load Balancers/High-Availability deployment is a plus
