Zenith Infotech is an IT Recruitment Company in Singapore for the past 27 years. We have an opening for a suitable candidate for the position of Monitoring Analyst with our client
ROLES & RESPONSIBILITIES:
- Perform monitoring activities using tools provided as well as reviews of transactions flagged out
- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
- Handle ad hoc duties as required
REQUIREMENTS:
- Minimum 1 year of experience working in an administrative role
- Minimum education level: N levels subject to working experience
- Fast learner and good team player
- Demonstrates good communication skills and comfortable to work in a fast-paced environment
- 9am-6pm, 44 hours per week, able to work rotating shift hours including weekends and public holidays
