We are looking for suitable candidate for our Student Service position for the period of Aug 2024 - Jan 2025.
The Student Services Executive plans, coordinate, support and organise activities and operations for LSBF Students.
The Executive will operate face–to face-capacity with students and campus.
The duties include:
- Attend to all student enquiries, requests, complaints and feedback.
- Provide student care, support and counseling service as appropriate.
- Maintain student records through proper documentation and filing.
- Assist with student activities with the view to building/maintaining rapport between students and staff and enhancing morale and retention of students.
- Provide full support to students’ enquiries via face–to–face, emails or telephone
- Assist in the preparation of reports and presentations for meetings
- Monitor Student Services’ social media groups, trends, tools and recommend actions where necessary
- Develop outreach and engagement strategy
- Provide assistance and support for all programmes and events under the Student Services portfolio
- Assist with the planning, organizing and executing of events such as orientation, commencement, graduation ceremony, cultural and clubs activities etc
- Contribute to the advancement of an active and vibrant student life, including liaising with faculty, student groups and student leaders
- Assist with content contributions on webpages, social media, newsletter etc
- Assist with career services and alumni relations to deliver a positive and holistic student and alumni experience
- Assist with student hospitalization claims and follow up on claims status
- Maintain student data such as membership applications, compile and generate reports and statistics
- Establish new collaboration with new merchants and maintain relationships with existing merchants
Requirements:
- A Degree with at least two (2) years of relevant experience in planning and executing a wide range of events or working in higher education administration
- Experience in working in tertiary education preferred
- An independent self–starter with initiative and excellent time management skills with eyes for details
- Able to work in a dynamic and culturally diverse environment with good interpersonal and communications skills (written and oral)
- Demonstrated ability as team player (flexibility, cooperation, ‘can-do attitude’)
- Strong organisational skills with strong detail orientation
- Skilled at planning, organising and multi-tasking, understands the importance of deadlines and timelines
