Key Responsibilities:
Technical Leadership
- Coordinate the review and ongoing management of the UC and AV system.
- Understand business needs and processes.
- Lead the assessment, justification, implementation, and integration of UC and AV system.
- Accountable for maintenance of UC infrastructure. Ensure that all UC-supported systems stay up-to-date and compliant with updates and security patches. Determine and identify opportunities for system improvement. Provide response to system hardware and operating system software problems as necessary.
- Drive the cross functional teams to ensure a smooth delivery of customer’s major events or meetings over the UC and meeting room AV platform.
- Facilitate and maintain relationships between vendors, assist in reviewing of contracts.
Administrative Leadership
- Responsible for talent management cycle, including talent acquisition, employee development and mentoring, and performance management.
- Facilitate staff engagement and team improvement ideas with commitment to the enterprise and staff retention
- Support the advancement of staff competencies through the creation of development plans.
- Assesses the effectiveness of team responsibilities and accountabilities and makes recommendations as needed.
- Support and encourage an environment of innovation and learning so that the staff remains current with relevant technology and industry best practices that may enhance the services provided. Such an environment may include attendance at regional or national conferences staff members as appropriate.
- Provide general technical assistance, consulting, and direction to staff. Identify training needs and assist in developing training plans.
- Assist in development, modification, review and maintenance of procedures and operations guide.
Enterprise Project Management
- Oversee, plan, lead, coordinate, and collaborate with external partners, to lead small to medium size projects through the appropriate phases of implementation and support throughout the cross functional team.
- Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new UC and Meeting Room AV implementations.
Interested parties, please click the "Apply Now" below.
We regret that only shortlisted applicants would be notified.
Evonne Png Wen Xuan | REG No : R22105531
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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