- Handling customer inquiries and resolving issues via phone, email, or in-person.
- Processing orders, returns, and exchanges accurately and efficiently.
- Identifying and escalating priority issues to appropriate channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Collaborating with other departments to ensure customer satisfaction and retention.
- Handle ISO 9001 & 14001 requirements, including reject returns and back end
- Maintaining a positive, empathetic, and professional attitude towards customer at all times.
Job Requirements
- Nitec / O level
- Familiar with SAP will be an advantage
- 1 to 2 years experience in Customer Service
- Working Location near Kaki Bukit MRT
- Monday to Friday (8.30 – 6pm)
- Salary $2500 - $3000
- 6 months Contract (depends on performance to renew contract or convert to perm)
- Start work immediately or within short notice
Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.
