Responsibilities
- Analyze, investigate and manage daily application issues/incidents
- Perform query jobs, generate data statistics and reports
- Perform system/issue monitoring & tracking of resolution through incident management system
- Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
- Perform application deployment, support post deployment and post maintenance verification activities.
- Perform project documentation and document base-lining.
- Administration of application configuration, user account, and support audits activity related to this.
Requirements
- Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
- 2 - 5 years’ experience in IT Operation, application support and end user management
- Excellent analytical and problem-solving skills
- Good written & spoken communication skills and interpersonal skills
- Experience in Structured query language (SQL).
- Involvement in night support activity (based on duty roster) is required
- Team player and work independently without supervision
To apply, please visit www.gmprecruit.com and search for Job Reference: 24227
To learn more about this opportunity, please contact Yi Fang at [email protected]
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115
