PRODUCT AREA
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
JOB DESCRIPTION
The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.
ADDITIONAL JOB DESCRIPTION
As a Strategy & Operations Lead, you will be the domain expert on GCS incentives in APAC and partner with global, central partners within GCS RSO to influence the future strategy and evolution of our incentives roadmap based on deep sales and market insights. You will also be responsible for leading and project managing cross-cutting strategic projects that lift the impact of APAC GCS sales programs. You are able to develop strategy, have strong problem solving abilities, enjoy developing narratives and storylines and effectively communicate with executive stakeholders. You build structure and processes where needed to drive rigour in our programs. You will leverage your strategic thinking and communication skills to partner with central and cross-functional teams.
Qualifications
JOB RESPONSIBILITIES
- Be the expert on GCS incentives in APAC, partnering closely with the GCS APAC sales team to ensure that our sales managers and frontline sellers have a strong understanding of our incentives system
- Collaborate with global, central partners within GCS RSO to influence the future strategy and evolution of our incentives roadmap based on deep sales and market insights.
- Identify, develop and execute on APAC wide x-program strategic initiatives aimed at improving sales effectiveness and impact across managed sales programs
- Collaborate cross-functionally a wide range of stakeholders including sales leadership, sales managers, regional program managers and other analysts to successfully shape, launch and land x-program priorities
- Track the progress of strategic initiatives / program changes, using quantitative analysis and qualitative feedback, to continuously improve initiatives
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 2 years of experience with an advanced degree.
PREFERRED QUALIFICATIONS
- Track record of managing stakeholders at executive levels with clear written and verbal communication
- Strong understanding of GCS Sales programs (structure, incentives, tools, etc.)
- Experience working in highly fast paced and ambiguous environments
- Proven thought leader who is able to ideate and generate recommendations that drive tangible business impact
