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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Relationship Management Officer (Govt)
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Customer Relationship Management Officer (Govt)

Rma Contracts Pte. Ltd.

Rma Contracts Pte. Ltd. company logo
  • Location: Central & West
  • Salary: $2400 -$2700
  • Duration: 1 year contract (Extendable)
  • Mon- Fri 8.30am to 6.00pm

Responsibilities

  • Provide on-site support various teams within organization
  • Provide on-site frontline concierge service
  • Provide on-site support for room and AV/IT systems management
  • Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
  • Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
  • Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
  • Provide administrative support and content to drive the monthly promotion
  • Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
  • Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
  • Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements

  • Diploma in Business Management or relevant discipline
  • Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous


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