job Description
- Assist and co-ordinate the restaurant manager in all aspects of the daily restaurant duties
- Oversee and manage all areas of the restaurant and assist the restaurant manager to make final decisions on matters of importance related to guest service.
· Managing and storing vendors’ contracts and invoices
- Controls costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation.
- Maintain a safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations.
- Publicizes the restaurant by designing and placing advertisements, inviting food editors to review the restaurant, contacting local magazines with feature ideas, encouraging local businesses to hold social events at the restaurant.
- Plans menu by consulting with chefs, estimates food costs & profits, adjusts menu.
- Maintains ambiance by controlling lighting, background music, glassware, dinnerware, utensil quality & placement, monitoring food presentation & service.
· Managing and storing vendors’ contracts and invoices
· Research new wholesale food suppliers and negotiate prices
- Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and items.
- Ensure positive guest service in all areas, respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
- Investigate and resolve complaints concerning food quality and service.
- Develop employees by providing ongoing feedback, establishing performance, expectations by conducting performance reviews.
Job Requirements
Bachelor’s degree or equivalent in Hotel Management with 2 to 5 years of work experience.
- Proven record in sales and business development management
- Excellent interpersonal, communication and presentation skills
- At least an intermediate level of IT skills (MS Word, Excel, Power Point)
- Must be able to work on weekends (Friday Saturday & Sunday) and Public Holidays
- Previous experience in establishing and managing a team of business development executives
- Strong entrepreneurial and business acumen with the ability to get on with people at all levels and influence them
- Able to work under pressure and meet designated KPIs
Skills & Competencies
Business management, Communication, computational thinking, developing people, digital literacy, interpersonal skills, leadership, managing diversity problem solving, sense making, service orientation, teamwork
