Responsibilities
- Research and design end-to-end user experience for digital services
- Work in cross-functional teams to implement design ideas into prototypes and products.
- Develop and implement processes and guidelines for User Experience
- Conduct product inception with product owners to understand the product requirements
- Develop a sense of empathy with the users, and create usable products through the understanding of design principles, color theory, and typography
- Conduct focus group discussions and usability testing with citizens to enhance the product
- Work very closely with development teams to ensure design specs are implemented
- Create overall branding and style guides to supplement prototypes for product development
Requirements
- A strong background in Human Computer Interaction, Information Technology, or related field of study.
- Minimum 5 years & above of relevant experience as a UX Designer, Interaction Designer or related.
- Strong online portfolio of past works demonstrating expertise in creating user-centric designs including concepts, wireframes, prototypes, and design systems
- Experience in planning and conducting user research (e.g., interviews, surveys, usability test), analyse quantitative and qualitative data and communicate insights
- Experience with UX design best practices to design solutions, and a deep understanding of mobile-first and mobile responsive designs
- Experience in HTML, CSS3 or JavaScript and how they inform design and interaction decisions.
- Ability to convey ideas through variety of methods, such as storytelling, storyboards and mood boards
