Responsibilities
· Maintain regular contact and follow up with customers to ensure invoices are paid promptly.
· Conduct overdue account review with Head of Department and follow up with review actions.
· Escalate and follow up rejection invoices, track Open log issues and ensure it is resolved with
proper closure with respective process stakeholders.
· Prepare and send monthly Reminder Letters and Statement of Account to customers.
· Identify potential indicators of customer default and implement necessary measures to reduce
bad debt
· Prepares monthly AR aging reports and write-up on account’s collection status.
· Process refunds of credit balances such as excess payments or credit notes upon customer’s
request.
· Perform any other tasks as assigned.
Requirements
· A Diploma in Accountancy / Finance LCCI / CAT or equivalent
· Preferably with 2 years of relevant work experience
· Good communication skills and confident in engaging customers
· Strong proficiency in MS Office applications
· Knowledge in SAP will be an added advantag
