Location: Central (Near MRT Station)
Position: Customer Service Assistant (Job ID: 19148)
Working hour:
Monday to Friday: 9:00am to 6:00pm, Saturday/PH: 9:00am to 3:00pm (x1-2times based on duty roster with duty allowance)
Job Description:
• Prepare quotations and process purchase orders from customers
• Provide high level telephone, email and web chat support to our customers
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Encourage customer to order through e-commerce store
Job Requirements:
• Minimum GCE “O” Level Qualification
• Minimum 1 year of experience in order processing and handling of customer’s enquiries
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to work independently with minimal supervision and is a good team player
• Able to work under pressure
• Meticulous and organized
• Able to multi-task and work in a fast-paced environment
• Proficient in MS Office (especially in Microsoft Excel)
• Immediate availability will be an added advantage
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Lee Xin Hui
EA Registration No: R22108046
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069
