About Us: Asia Gulf Cloud is a fintech building for Singapore Gulf Bank, a cutting-edge digital bank committed to delivering seamless financial services globally. As part of our commitment to innovation and client satisfaction, we are looking for a dedicated Payment Associate to join our dynamic Payment Operations team.
Role Overview: As a Payment Associate, you will play a crucial role in ensuring efficient and compliant payment processing for our banking clients. You will be responsible for daily operations, compliance with regulatory standards, participation in strategic projects, and contributing to system enhancements and developments.
Key Responsibilities:
Daily Payment Operations:
- Perform pre-processing validations for transactions submitted outside the system to ensure accuracy and completeness before processing.
- Perform daily payment operations, including inward/outward remittances, interbank domestic transfers, and internal fund transfers.
- Perform end-of-day transactions reconciliation and liaise with corresponding bank and/or customers on discrepancy, delay or non-receipt of funds.
- Conduct investigations to resolve payment-related issues promptly and efficiently.
- Prepare ad-hoc and monthly reports for Head Office, regulatory or internal reporting.
- Nostro Account Reconciliation
- Perform daily reconciliation of nostro accounts to ensure accuracy and completeness.
- Investigate and resolve discrepancies in a timely manner to prevent operational delays.
- Generate accurate and timely reports on breaks and resolutions for management review.
- Risk Management and Controls:
- Maintain a risk-averse approach and sensitivity to risks inherent in payment processing.
- Adhere to internal controls and procedures to mitigate operational and compliance risks.
- Ensure all payment transactions adhere to regulatory requirements.
- System Development Projects:
- Support the implementation of system enhancements such as ISO20022 and regulatory projects.
- Design and establish processing workflows and reporting mechanisms.
- Assist in user requirement collection for system development projects.
- Conduct User Acceptance Testing (UAT) and support system migration and development efforts.
Requirements:
- Bachelor’s degree in Finance, Business Administration, or a related field.
- Minimum 5 years of experience in payment operations within the banking or financial services industry.
- Strong understanding of cross-border payments, SWIFT messaging, and remittance procedures.
- Good knowledge of Microsoft Office, especially excel formulas, pivot table, charts
- Able to work independently when under pressure with high volume transactions and currencies cutoff time
- Familiarity with regulatory requirements related to payment transactions (e.g., AML/KYC).
- Experience with system enhancements and development projects.
- Strong senses of risk control and management
- Strong analytical mindset with attention to detail and accuracy.
- Knowledge of Six Sigma process improvement methodologies and/or experience leveraging analytics for decision-making is advantageous.
