Head of Retail
We are Lowe, a globally recognized brand for innovation, ambition, and high quality.
Our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs. With over 40 years’ experience, today Lowe Rental is the world’s leading refrigeration and catering equipment supplier to retailers, events, online food delivery platforms and hospitality sectors across the globe.
Key Responsibilities
Reporting into the Managing Director – Far East, the Business Development Manager will play a key part in the success of the Retail division through growing existing accounts and identifying new business opportunities.
Other responsibilities include:
- Work closely with the Managing Director to shape, implement and drive the Retail and Events sales strategy to achieve projected growth in line with the wider business goals.
- Manage and mentor the Sales BDE, providing guidance and support to encourage ongoing professional development.
- Own the Retail and Events sales budget, set and align team and individual objectives to ensure targets are met and course correct if necessary.
- Identify potential new and existing opportunities and maximising sales output from these.
- Build strong and lasting relationships with key external stakeholders, positioning Lowe Corp as a supplier of choice.
- Develop and maintain an excellent understanding of key customer needs, maximising potential sales opportunities.
- Be fully conversant in our solutions and advising clients on services and products through upselling and cross-selling.
- Undertake market research and analysis with the global Marketing team to inform the business planning process.
- Accurately monitor and record all sales figures, produce monthly and quarterly sales reports.
· Understand industry-specific trends and landscapes.
- Work closely with the wider sales team to identify opportunities and provide support and assistance when required.
- In line with Lowe brand, act with the highest degree of integrity and professionalism at all times.
Essential Skills and Experience
As a people-orientated organisation, the Business Development Manager must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Innovate and Accomplish.
As a key appointment within the business, this role attaches a significant level of responsibility and requires the following skills and experience;
· Significant experience of operating in an Account Management or Business Development role within a high growth environment in Singapore. Experience of selling a rental product or service offering, along with a familiarity with refrigeration, would be desirable, but is not essential.
· Proven experience of upselling and cross-selling product offerings and growing accounts.
· Experience of managing and developing a team of sales professionals.
· Demonstrable experience of achieving set sales targets.
· Strong customer facing skills at all levels.
· Strong communication and presentation skills.
· Excellent organisational and time management capability.
· Excellent interpersonal skills and a proven ability to create and sustain professional relationships.
· Computer literate.
· Keen interest in working within a busy and diverse environment.
· Strong language skills in both English and Mandarin, spoken and written.
· A driver’s license is desirable but not essential.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.
