As the Site Consultant for a Global/Regional Data Center I ensure effective and timely coordination of CI Infrastructure activities and overall management of the specified sites by applying the GDC/RDC processes, services and tools.
Consulting
- Coordination of customer projects/activities within the GDC/RDC
- Interface to customer & order teams (first point of contact) to fulfill requirements
- Supports internal coordination (incl. prisonization) of timelines & task for HW installations
- Consults and documents the datacenter service scope
- Consults other PSOs teams and solutions teams as well as the datacenter teams in their activities in the GDC/RDC
- ACI Rollout Coordination
Data Center Management
- Integrate CI standards & products into the GDC/RDC
- Build and maintain a relationship with relevant stakeholders and customer for the GDC/RDC
- Define, report and improve relevant KPIs
- Coordinates quality management activities
- Supports business planning in alignment with controlling
Processes, Tools & Standardization
- International standardization and global alignment of processes
- Coordination of global teams to improve service and ensures local and international knowledge transfer
- Design, implement and documents new standards and processes for the service
- Coordinate tool landscape and implements requirements
- Supports business planning in alignment with controlling
Vendor / ESP Management
- First point of contact for service management
- Service package maintenance
- Financial planning & tracking
- Concept creation for upcoming requirements
Logistic Management
- Supports remarketing and logistics processes
Other Tasks
- Coordinate audits
- Planning & Coordination of Projects and new IT-Rooms and/or buildings
- Supports other teams PSO in their audits for datacenter related topics
- Required knowledge competencies and attributes
- Skill/Competency Cluster: Consulting Knowledge
