Quality Systems
- Supports overall maintenance of quality systems
- Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team
- Maintains the Mastercontrol and ISO document control system
- Maintains customer related documents such as Quality Agreement, PPAP
- Part of the Global Quality Team, to design and implementation of global policies and systems
Quality Policies
- Ensures effective implementation of all company quality policies
- Implements ISO and other recognized standards
- Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.
- Sets, communicates, and implements quality objectives in line with business goals
- Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.
- Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.
- Support and work with Supply Chain and Operation on supplier quality issues.
Auditing
- Leads ISO quality standards implementation as Management Representative.
- Conducts and leads quality audits to specific quality standards.
- Leads customer related audits
- Conducts supplier audits
- Conducts internal audit investigations for product quality and process issues
- Responsible for ensuring timely resolution to audit findings
Training
- Provides training for all employees on basic quality and statistical concepts
- Provides training to appropriate personnel for updates and changes to quality policy
- Attends relevant external training sessions/courses and shares learning internally
