Key Responsibilities
1. Sales Management:
- Develop and implement sales strategies to achieve business targets.
- Manage and lead the sales team to ensure they meet their individual and team sales goals.
- Monitor sales performance and provide regular reports to senior management.
- Identify new business opportunities and markets for POS products and services.
- Follow up on new business opportunities and setting up meetings.
- Communicate new product developments to prospective clients.
- Plan and prepare presentations.
2. Customer Relationship Management:
- Build and maintain strong relationships with key clients and partners.
- Address customer inquiries, concerns, and feedback promptly and effectively.
- Ensure high levels of customer satisfaction and retention.
3. Operational Oversight:
- Coordinate with other departments (e.g., finance, marketing, technical support) to align operations with business goals and manage inventory.
- Ensure compliance with industry regulations and company policies.
4. Financial Management:
- Prepare and manage budgets, ensuring cost-effectiveness and profitability.
5. Team Leadership and Development:
- Recruit, train, and mentor sales staff.
- Conduct performance reviews and provide feedback to team members.
- Foster a positive and productive work environment.
- Encourage professional development and continuous learning within the team.
6. Market Analysis and Strategy:
- Conduct market research to stay updated on industry trends and competitor activities.
- Develop and execute marketing campaigns to promote POS products and services.
- Analyze market data to identify customer needs and preferences.
- Adapt business strategies based on market insights and customer feedback.
7. Product Management:
- Collaborate with product development teams to improve existing POS solutions and develop new ones.
- Ensure that products meet customer needs and industry standards.
- Provide input on product features, usability, and pricing.
Required Skills and Qualifications
- Education: Degree in any discipline.
- Experience: 3-5 years in the POS industry, with a strong understanding of POS systems and market dynamics.
- Leadership: Proven experience in managing teams and leading projects.
- Sales and Marketing: Strong sales acumen and marketing skills to drive business growth.
- Analytical: Strong analytical skills to interpret market data.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Ability to identify problems and develop effective solutions.
- Technical Knowledge: Familiarity with POS hardware and software solutions.
