Overview
In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business-- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
The Digital Sales Enterprise team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We’re powered by the latest innovations in Microsoft Azure to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft.
As an Enterprise Digital Specialist within Digital Sales Enterprise, you will work with our most important customers within our enterprise organization. You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Proven experience of cloud technology related sales or consulting, particularly around Applications and Infrastructure.
- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers’ technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans.
- Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
- Lead technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
- Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
- Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.
Qualifications
Required/Minimum Qualifications :
- 6+ years of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
Additional or Preferred Qualifications :
- 8+ years of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
- OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience
- 3+ years of solution sales or consulting services sales experience
Subject matter expertise in any of the following is preferred:
- Understanding in one of the following: Systems Operations / Management - Virtualization; IP Networking; Storage; IT Security.
- IT Infrastructure knowledge
- Software design or development - languages such as .NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig/Hive; Migration virtual machines from private to public cloud environments.
- SQL including OSS (postgres, MySQL etc), Azure SQL
- NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB
- Data Governance
- Competitive Landscape - Knowledge of cloud development platforms.
- Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
