Dormitory Manager

Job Responsibilities:

1. Plan, execute, and manage dormitory operations in compliance Foreign Employee Dormitories Act (FEDA) and all relevant regulatory requirements
2. To ensure the well-being safety and health of the residents and staff are kept at the highest standard at all times.
3. Put in place a vigorous and robust pandemic and crisis response plan including working closely with Government agencies for the plan execution and control
4. Manage dormitory allocation, extension, renewal, and termination.
5. Oversees and lead an in-house maintenance team in facility management including the security and crisis management of the dormitory
6. Set up dormitory Standard Operating Procedure (SOP) and Integrated Quality Management System (IQMS) for the dormitory operations including, safety and health, facility management, fault reporting and repairs, fire safety management, crisis management, and equipment maintenance.
7. Apprehend and detain perpetrators according to legal protocol and SOP
8. Undertake policy/process reviews to support the effective management of overall dormitory operation and compliance.
9. Timely reports and analysis of dorm trends, occupancy, and bed rates across geographical regions.
10. Devise marketing strategy to improve occupancy rate and income streams
11. Engage government and non-government bodies for the implementation of whole-of-government (WOG) initiatives towards improving the overall living conditions of migrant workers.
12. Manage reported activities and violations of residents.
13. Manage dispute cases with management
14. Manage the provision of meals for the residents.
15. Whenever necessary, be the main point of contact whenever there are any inspections/ audits by local authorities.
16. Manage and achieve the entire operation within the agreed budget
17. Perform any other duties as and when required

Job Requirements:

1. Minimum possess at CGE O Level
2. At least 10 years related managerial experience in building/ real estate management or facilities management
3. Advantageous with prior experience in workers dormitory
4. Meticulous, willing to learn, able to multi-task and work in fast-paced environment
5. Good communication skill is required as candidate needs to communication with multi-nationality foreign workers
6. Systematic and well organisation skill