PART TIME POSITION AVAILABLE!!!
As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.
You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.
Responsibilities
- Provide personalized assistance to students regarding academic, administrative, and personal matters.
- Offer guidance on academic programs, course selection, and career pathways to students.
- Delivery & inoculate an excellent service culture to enhance student experience.
- Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.
- Maintain accurate records of student interactions, issues raised, and resolutions provided.
- Handle collection of payments and all centre related administrative duties
Requirements
- Priority & better compensation for candidates who able to work Weekend shift
- Minimum A level / Diploma in any discipline will have an advantage.
- Dynamic individual with service aptitude, passion for service delivery and a proactive approach
- Good written & oral communication skills
- Strong team player with self-initiatives & commitment to excel.
- Ability to function effectively and multi-task in a dynamic environment.
- Structured career progression plan to groom potential candidates
- Local & Msian Candidates preferred (please state the type of work pass you are currently holding, if any)
Interested applicants, please write in to [email protected]. We regret only shortlisted applicants will be notified.
