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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Call Centre Associate / NorthEast
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Call Centre Associate / NorthEast

Tempserv Pte. Ltd.

Tempserv Pte. Ltd. company logo

Responsibilities:

  • Handle customers’ queries (via telephone / email) escalated from Call Centre
  • Reports to the team lead and Contact Centre Manager
  • Assist in the documentation of operational procedures
  • Respond promptly to and record details of customer enquiries
  • Handle and resolve issues raised by customers and record details of actions taken
  • Escalate requests and unresolved issues to management


Requirement:

  • Min O level / ITE / Diploma in any discipline
  • Prefer 1 year experience in Customer Service / Call Centre
  • Possess excellent customer service, communication and interpersonal skills


Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Ivy Ng / EA Personnel No: R1102590

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