The Logistics Coordinator's role involves ensuring efficient warehousing, distribution, and inventory management. This includes providing effective backend support through systematic tracking of outgoing orders, preparing and tracking documents, sourcing import and export shipments, and recovering delivery tickets. The goal is to achieve customer satisfaction and meet company objectives.
Responsibilities:
- Responding and follow up with customers/clients for incoming delivery jobs enquiries/requests and arrange with transportation team accordingly.
- Engage in regular communication with clients/customers via WhatsApp, phone calls and emails.
- To escalate issues to customers when drivers facing issues during delivery - vice versa, to ensure smooth flow of goods delivery from point A to point B.
- Ensure timely schedules for client orders and follow up with both the transportation team and drivers to meet delivery deadlines.
- To monitor, update and maintain accurate and consistent records on BFNet.
- Prepare billing documentations for both HQ Transport (daily, weekly and monthly billings) and Haulage departments.
- To send out DO for customers’ endorsements via emails and liaise with Finance on daily basis.
- To prepare daily delivery schedule using TMS (Tiramizoo) - project basis.
- Responding to RFQ (Request for Quote) via emails/phone calls, to raise sales quotations on CRM and send out to respective clients.
- Assist with day-to-day operations by doing tasks such as documents filing, scanning and photocopies, answering phone calls, preparing documents for incoming deliveries (Delivery Order/Delivery Invoice) and managing the Google calendar.
- Other ad-hoc admin duties as assigned
Requirements:
- Minimum GCE 'O' Level/ A-Level with min 1 year relevant experience in logistics/supply chain management
- Proficient with Microsoft Office
- Able to work 5.5 days work week
- Office next to Joo Koon MRT station
- Excellent career progreession, company benefits and increment based on performance
