Job Description:
- Coordinating daily restaurant management operations
- Delivering superior food and beverage service and maximizing customer satisfaction
- Responding efficiently and accurately to restaurant customer complaints.
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Any other ad-hoc duties as assigned.
Requirements:
- Proven work experience as a Restaurant Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge.
- Strong leadership, motivational and people skills