Responsibilities:
1. System Development:
Requirement Analysis:
- Collaborate with group companies to analyze business processes and clarify system requirements.
- Conduct meetings with stakeholders to understand their needs and create detailed technical specifications.
- Assist and work with key users to draft and capture system requirements accurately for functional requirements specifications (FRS).
Design:
- Design the system architecture based on the gathered requirements.
- Develop detailed designs for modules, databases, and interfaces, outlining the overall system framework.
Development:
- Coordinate technical project support for production and development system during infrastructure development and implementation phase.
- Implement system development using programming languages.
- Perform coding for both backend and frontend components, ensuring integration and functionality of the system.
Testing:
- Conduct unit tests, integration tests, and user acceptance tests (UAT) to ensure system quality and performance.
- Coordinate System Integration Test (SIT) and UAT processes.
- Ensure completeness of test scenarios for integration testing
- Fix bugs and implement improvements based on test results.
Deployment:
- Execute the deployment and rollout of new systems.
- Plan and perform system migrations, including data transfer and user training.
- Work with project teams to ensure smooth migration of data.
2. System Operations & Maintenance:
Daily Operations Management:
- Maintenance of business software and application with system owner
- Monitor the operational status of existing Warehouse Management Systems (WMS) and other systems, responding quickly to any issues.
- Use performance monitoring tools to check and maintain system health.
- Be prepared to work on public holidays as required, ensuring the continuous operation and support of critical systems.
Troubleshooting:
- Identify the causes of system errors or failures and take immediate corrective actions.
- Provide technical support to software and application management, addressing user inquiries and issues.
System Updates and Improvements:
- Plan and implement regular system updates and patches.
- Propose and execute continuous improvement measures based on user feedback and system performance analysis.
3. Project Management:
Project Planning and Execution:
- Assist Project Manager to define project scope, objectives, schedules, and budgets, managing project progress from inception to completion.
- Support to assign tasks to team members, track their progress, and ensure timely completion of milestones.
Communication:
- Hold regular meetings with customers and stakeholders to share project progress, issues, and solutions.
- Create and maintain technical documents and reports, sharing information with relevant parties in a timely manner.
- Report on project progress in a scheduled and timely manner, highlighting any risks, issues, or changes.
Risk Management:
- Anticipate potential risks during project execution and develop appropriate countermeasures.
- Respond quickly to any issues to keep the project on track and aligned with the plan.
4. Collaboration:
Internal and External Coordination:
- Work closely with group companies in the Asia region to share system requirements and facilitate improvements.
- Collaborate with other teams within the IT department (e.g., infrastructure team, security team) to provide integrated solutions and support.
Cross-Functional Team Collaboration:
- Cooperate with other departments such as logistics operations, customer support, and sales to enhance business process efficiency.
- When necessary, work with external vendors and partners to advance and implement projects effectively.
Training and Knowledge Sharing:
- Conduct training sessions for team members on new technologies and best practices.
- Share knowledge and documentation about the system to improve the overall skills and expertise of the team.
Required Work Experience/Skill Sets:
- Bachelor’s degree in computer science, Information Technology, or a related field. A certification in Project Management is advantageous.
- Minimum of 3 years of relevant experience in IT system development projects
- Excellent oral and written communication skills. Ability to effectively communicate with both technical and non-technical personnel and interact across various levels of the organization.
- Excellent and strong problem solving and critical thinking skills.
- Ability to address incidents with a sense of urgency while maintaining composure.
- Ability to effectively coordinate issues between IT Operations, Application Development, and Infrastructure teams.
- Strong team player who is highly motivated and a quick learner
- Flexible, self-starter with the ability to make sound decisions independently.
- Willingness and ability to learn new technologies, concepts, and processes as required. Commitment to keeping technical skills up-to-date and adaptable to change.
Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.
EA License No.: 13C6305
Reg No: R24122460
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