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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Expert/ Up to $3,300 + VB + AWS (RB)
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Customer Service Expert/ Up to $3,300 + VB + AWS (RB)

Recruit Now Singapore Pte. Ltd.

Recruit Now Singapore Pte. Ltd. company logo

Benefits:

  • Basic Salary up to $3,300 with yearly increment based on performance.
  • Annual Leave: 16 days (Add 1 day per year until max 21 days)
  • Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
  • Dental Benefits: Up to $250 per year
  • Group Personal Accident and H&S Insurance (Covered by Company)
  • Our company emphasises on good career progression

RESPONSIBILITIES:

Customer Service

  • Prepare quotations and process purchase orders from customers
  • Handle and assist customers on their sales enquiries via emails and phone calls
  • Process claims arising from shipment delays, defective items, wrong pricing, etc.
  • Rectify part number errors, request lead time changes to suppliers
  • Liaise with stakeholders on customers’ orders

Purchase Operating Control

  • Prepare Purchase Orders (PO) to suppliers.
  • Stock allocation
  • Liaise with internal Customer Service Team and Business Development Team on stock availability.
  • Check lead-time, expedite deliveries by suppliers and update system in a timely manner.
  • Liaising and follow up delay with stakeholders
  • Liaise with various parties on cancellation, lead time and expedite request.

Others

  • Assisting the supervisor with daily operation / activities.
  • Provides guidance to junior team members.

REQUIREMENT:

  • Minimum o level
  • Minimum 1 years relevant working experience
  • Experience in managing junior staff members
  • Possess a service-oriented mindset and self-motivated attitude
  • Team player, has initiativeness and able to work with minimum supervision
  • Able to multi-task and work in a high volume and fast-pace environment

OTHER INFORMATION:

  • Location : North Bridge Rd
  • Working Days/Hours : Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
  • Salary : $3,300 higher (salary will commensurate according to experience & qualifications)
  • The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.
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