Hidden Castle is searching for a self-motivated club Public Relations Manager (PRM) who can contribute to the growth of our organization. The PRM should be able to network and build lasting, professional relationships with clients, while constantly on a look-up to increase the club revenue. The PRM's should be comfortable working with a diversified clientele of different nationality while leading your team of staff. It is essential that the PRM has the ability to work under pressure and is expected to demonstrate critical thinking skills when problems arise.
Club Manager Requirement:
· Minimum Diploma in any discipline
· Degree or diploma in business, tourism or recreation is an asset
· Previous management experience is required
· Knowledge of golf and golf club operations is required
· Excellent customer service skills
· Knowledge of turf grass management is necessary
· Financial management skills an asset
· Human resource management skills
· Operations management skills
· Sales and marketing skills
· Excellent communication skills
· Knowledge of food and beverage and retail operations is an asset
· Excellent organizational skills
Club Manager Responsibilities:
- Providing supervision and training to all new and existing staff.
- Dealing promptly with all grievances from both staff and club members.
- Issuing verbal warnings and executing all disciplinary action as needed.
- Setting goals for improving the business.
- Screening and coaching all new hires.
- Improving the club's marketing strategy and suggesting ways to increase revenue.
- Organizing team-building events.
- Building loyalty between clients and the club.
- Encouraging feedback for improvement.
