Overseeing, maintenance and upkeeping of our daily transactions across all EC platforms. We are presently available in Shopee, Lazada, Qoo10, Amazon & Fairprice.
- Meeting monthly sales target
- In-charge of marketing activities revolving around eCommerce including Planning/execution of product launches across platforms
- Curate and manage all published content (ie. Thumbnails, banners, shopfront)
- Handle all customer enquiries to maintain service standards
- Keep track and ensure Ecommerce platform metrics are being upheld and perform remedy when needed
- Liaise with logistics team to ensure product inventory is updated and ensure timely delivery of all E-commerce orders
- Ensure that daily promotions are well maintained and updated timely
- Ensure promptly uploaded of all new products across EC platforms
- Achieve all key metrics set quarterly/yearly
- Resolve any operational issues from online marketplaces
- Communicate with followers, respond to queries promptly and monitor customer reviews
- Assist with daily orders, picking and packing when necessary, alongside replenishment and coordinating pickups from the designated logistics partners
What it takes to join?
- Possitve energy, a must of strong communication and people skills, team player with passion in learning and can-do attitude.
- Able to multitasks.
- Relevant experiences are required
- Result-driven and good sense of responsibility
- Possess good team work initiatives, willing to help and cooperate with your co-workers
